Professional Experience

Director of Program Management | Alloy

March 2024 - May 2026

  • Led delivery of enterprise web platforms, digital products, and integrated marketing campaigns, overseeing planning, resourcing, risk management, and stakeholder alignment from strategy through launch for clients’ programs such as Atlanta Beltline, Nintex, TPx, and Children’s Healthcare of Atlanta.
  • Built and scaled program management frameworks and operational processes that improved collaboration, delivery predictability, and program performance to drive positive revenue impact.
  • Partnered with strategy, creative, technology, and account leaders to align program execution with client objectives and ensure integrated delivery, while balancing timelines, budgets, and evolving priorities.
  • Led program governance and executive stakeholder communication, delivering clear reporting and proactive issue resolution.
  • Improved project intake, estimation, and resource planning processes to enable teams to scale and deliver complex work efficiently.
  • Led AI-driven efficiencies for internal workflows to streamline deliverables and drive department-wide innovation.

Senior Project Manager | Whereoware

May 2023 - March 2024

  • Managed strategic, web, media, and marketing initiatives for American Federation of Teachers, Pregis, Outright International, and AllCloud.
  • Forecasting revenue projections and managing client budgets on a program and project basis.
  • Active member of Centers of Excellence committees for process transformation.

Senior Project Manager | Launch

Sept 2019 - March 2023

  • Led delivery of digital and strategic programs for Salesforce, Gas South, LEVOLOR, Aaron's, Alteryx, Splunk, and The Home Depot.
  • Managed cross-disciplinary teams delivering web platforms, digital products, and marketing initiatives.
  • Forecasted program revenue and managed client budgets across multiple concurrent initiatives.
  • Directed development of smart home application pilots and an augmented reality experience incorporating motion capture and volumetric production.
  • Oversaw and mentored junior team members and contributed to delivery best practices.

Senior Project Manager | If Then Digital Advertising Agency

2017 - 2018

  • Managed client-facing project management for National Geographic global sites, Coca-Cola SmartLabel and Product Facts, Ingersoll Rand, AGCO Corporation, and Southern Company.
  • Led Agile-based and Scrum projects for website development in AEM and Drupal.
  • Forecasted revenue projections and managed client budgets.
  • Wrote functional and business requirements.

Senior Project Manager (Consulting Manager) | VML (formerly Studiocom)

2011 - 2017

  • Other positions held: Project Manager, Resource Manager
  • Led delivery of digital platforms, mobile applications, and integrated marketing campaigns for brands including Coca-Cola, Purina, Barilla, Krispy Kreme, Microsoft, and the U.S. Navy.
  • Managed large-scale website development initiatives, including a global enterprise website with Sitecore personalization for Deltek, leading teams of up to 25.
  • Integrated production of the Krispy Kreme "Joy Goes Around" promotion, managing Google licensing, equipment, and translations for 16 global markets.
  • Produced videos and photo shoots for Purina Beggin' Strips, Krispy Kreme, and Viva Towels.
  • Coordinated with multiple stakeholders for collaborations like Coca-Cola/Lionsgate (Hunger Games) and Krispy Kreme/Ghostbusters.
  • Monitored utilization and resourcing of technical, creative, and strategic resources across multiple offices.

Resource Content Manager (Project Management) | BBDO

2010 - 2011

  • Managed multiple projects simultaneously for REI, Hewlett-Packard, and Florida Department of Citrus across print, TV, radio, digital, and social media.

Document and Creative Services Coordinator | Deloitte

2009 - 2010

  • Defined projects and provided quality results for financial statements, presentations, marketing materials, and audit letters.

Early Career: Advertising Production & Digital Project Management

  • Roles: Producer / Traffic Manager, Project Manager, Creative Traffic Manager, Creative Coordinator, Production Assistant
  • Managed production and scheduling for integrated campaigns for brands such as AT&T, AutoTrader, Home Depot, and InterContinental Hotels.
  • Supported creative production including SAG talent casting, voice over production, and location sourcing.
  • Established early operational processes for creative production and art buying.

Education

  • Bachelor of Arts in Journalism for Advertising, University of Georgia
  • Associate of Arts, Young Harris College
    • Young Harris College Young Alumni Council, 2010-2013

Technical Skills

  • Project & Program Tools: Smartsheet, Jira, Asana, Wrike, Basecamp, Kantata, Forecast, OpenAir
  • Collaboration & Documentation: Google Workspace, Microsoft Office, Confluence, Teams, Slack
  • Creative & Design: Adobe Photoshop, InDesign, Illustrator, Figma
  • Platforms Managed (Agile and Waterfall): Optimizely, Sitecore, AEM, Drupal, WordPress, Umbraco, React, Salesforce
  • AI Integration and Workflow Automation: Agentic Pipeline Design, Make.com Architecture, Prompt Engineering in OpenAI, ChatGPT, Rovo (Jira), Webhook Management

Certification

  • Certified Scrum Master (CSM), 2016-2018 (000448423)
  • Certified Scrum Product Owner (CSPO), Issued Jul 2025 (001772818)

References

  • Available upon request.
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